Directorate of Public Grievance - Daman (U.T.)


About Department


It has been observed that while interacting with the Departments, the common man faces various types of difficulties, which perhaps can be avoided by taking suitable remedial measures. While some of the difficulties relate to inadequate supervisory control, lack of discipline in the offices and lack of ovservance of procedures, a few relate to behavioural approach of the officers/officials towards the public. It is therefore necessary that efforts are made to remedy the deficiencies in working of Government offices at all levels so that there is positive improvement in functioning of Government offices and the difficulties faced by common man are mitigated and his grievances attended to promptly and sympathetically.
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Department Structure


The Director of Grievances is vested with powers to call for files/papers connected with the grievances pending for more than three months and to take a decision thereon with the approval of the Secretary of the Department of Head of Department. He shall also communicate the final decision the the aggrieved party.
The Director shall entertain grievances from public after the Complainant fails to get redressal from the Department concerned within a reasonable period of time.
The Director of Grievances shall report directly to the Secretary (Public Grievance).

The Structure of the Public Grievance Directorate shall be as under :

1. Secretary (Public Grievance):

Development Commissioner, U.T. Administration of Daman & Diu.

2. Director (Public Grievance):

Collector (Daman) &

Director (Public Grievance),

Collectorate,

Moti Daman

Daman - 396220

Ph. No. : 0260-2230698, 0260-2230689


3. Deputy Director (Public Grievance):

Deputy Collector (H.Q.), Daman



Monthly Report on Public Grievances :

Month Download Report
January 2012 to December 2012 Click Here To Download
January 2013 to December 2013 Click Here To Download
January 2014 to December 2014 Click Here To Download
January 2015 to December 2015 Click Here To Download
February 2016 Click Here To Download


Order

Description Download
Regarding setup of Public Grievance in the U.T. Administration of Daman & Diu Download


Circular

Description Download
Regarding setup of Public Grievance in the U.T. Administration of Daman & Diu Download
Regarding Meeting to discuss the issues related to Public Grievance Download


Contact Address

Directorate of Public Grievance - Daman (U.T.)
Collector (Daman) & Director (Public Grievance),
Collectorate,
Moti Daman - 396220
Ph. No. : 0260-2230698,2230689
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