Department Structure

The Director of Grievances is vested with powers to call for files/papers connected with the grievances pending for more than three months and to take a decision thereon with the approval of the Secretary of the Department of Head of Department. He shall also communicate the final decision the the aggrieved party.

The Director shall entertain grievances from public after the Complainant fails to get redressal from the Department concerned within a reasonable period of time.

The Director of Grievances shall report directly to the Secretary (Public Grievance).

The Structure of the Public Grievance Directorate shall be as under :

1. Secretary (Public Grievance):

Development Commissioner, U.T. Administration of Daman & Diu.

2. Director (Public Grievance):

Collector (Daman) &

Director (Public Grievance),

Collectorate,

Moti Daman

Daman - 396220

Ph. No. : 0260-2230698, 0260-2230689

3. Deputy Director (Public Grievance):

Deputy Collector (H.Q.), Daman